Overview
The Account API is essential for setting up and managing your eBay seller account. Properly configured policies and settings ensure smooth transactions, legal compliance, and eligibility for seller programs.Account Management Essentials:
- Business Policies: Fulfillment, payment, and return policies for listings
- Seller Programs: Opt into programs for benefits and features
- Sales Tax: Configure tax collection by jurisdiction
- Account Settings: KYC status, privileges, and subscriptions
Core Capabilities
Business Policies
Create reusable fulfillment, payment, and return policies
Sales Tax Management
Configure tax rates by state and jurisdiction
Seller Programs
Opt into programs for enhanced features
Account Settings
Manage KYC, privileges, and subscriptions
Business Policies
Business policies are reusable templates that define shipping, payment, and return rules for your listings. They streamline listing creation and ensure consistency.Policy Types
- Fulfillment Policies
- Payment Policies
- Return Policies
- Custom Policies
Define shipping and handling
- Shipping services and costs
- Handling time
- Free shipping options
- International shipping
- Local pickup availability
Managing Fulfillment Policies
1
Get Existing Policies
ebay_get_fulfillment_policies- List all fulfillment policiesebay_get_fulfillment_policy- Get policy by IDebay_get_fulfillment_policy_by_name- Find by name
2
Create New Policy
Tool:
ebay_create_fulfillment_policyRequired Fields:- Policy name
- Marketplace ID
- Category types
- Handling time
- At least one shipping option
3
Update or Delete
Tools:
ebay_update_fulfillment_policy- Modify existing policyebay_delete_fulfillment_policy- Remove policy
Managing Payment and Return Policies
The same create, read, update, delete pattern applies to all policy types: Payment Policies (5 tools):ebay_create_payment_policyebay_get_payment_policiesebay_get_payment_policyebay_get_payment_policy_by_nameebay_update_payment_policyebay_delete_payment_policy
ebay_create_return_policyebay_get_return_policiesebay_get_return_policyebay_get_return_policy_by_nameebay_update_return_policyebay_delete_return_policy
ebay_create_custom_policyebay_get_custom_policiesebay_get_custom_policyebay_update_custom_policyebay_delete_custom_policy
Sales Tax Management
Configure sales tax collection for jurisdictions where you’re required to collect tax.Understanding Sales Tax
Important: eBay automatically calculates and collects Internet Sales Tax in many U.S. states. You only need to configure additional tax rates if required by your state or for specific jurisdictions.
Managing Sales Tax Tables
1
Get Existing Tax Tables
ebay_get_sales_taxesReturns all configured tax rates for the specified country2
Create or Update Tax Rate
ebay_create_or_replace_sales_taxJurisdiction IDs:- Use two-letter state codes for U.S. states (CA, NY, TX, etc.)
- Contact eBay for other jurisdiction codes
3
Bulk Operations
Configure multiple jurisdictions at once:Tool:
ebay_bulk_create_or_replace_sales_tax4
Delete Tax Table
ebay_delete_sales_taxSeller Programs
Opt into eBay seller programs to access enhanced features, benefits, and selling tools.Available Programs
Top Rated Seller
Premium seller status with fee discounts and badge
eBay Payments
Integrated payment processing (standard for all sellers)
Advertising Programs
Access to promoted listings and marketing tools
Out of Stock Control
Keep listings active when out of stock
Program Management
1
Check Opted-In Programs
ebay_get_opted_in_programsReturns all programs you’re currently enrolled in2
Check Program Eligibility
ebay_get_advertising_eligibilityCheck if you qualify for advertising programs3
Opt In to Program
ebay_opt_in_to_program4
Opt Out of Program
ebay_opt_out_of_programPayment Program Tools
Payment Program Tools
eBay Payments Program (Deprecated):All sellers are now automatically enrolled in eBay’s managed payments. These tools remain for compatibility:
ebay_opt_in_to_payments_programebay_get_payments_program_statusebay_get_payments_programebay_get_payments_program_onboarding
These methods are deprecated as all seller accounts globally have been enabled for the new eBay payment and checkout flow.
Account Settings and Information
Access seller account information, privileges, and subscription details.KYC Status
Know Your Customer (KYC) verification is required for selling on eBay:ebay_get_kyc
Returns:
- Verification status
- Required documents
- Completion percentage
- Next steps
Seller Privileges
Check your account’s selling limits and privileges:ebay_get_privileges
Returns:
- Selling limit (quantity and value)
- Registration completion status
- Special privileges
- Account restrictions
Example Privileges Response
Example Privileges Response
Subscription Information
View your eBay Store subscription and fee structure:ebay_get_subscription
Returns:
- Subscription tier (Basic, Premium, Anchor, Enterprise)
- Monthly fees
- Listing allowances
- Final value fee discounts
Rate Tables
Get shipping rate tables configured for your account:ebay_get_rate_tables
Returns configured shipping rate tables for calculated shipping
Common Use Cases
Setting Up a New Seller Account
Setting Up a New Seller Account
Complete setup workflow:
- Check KYC status:
ebay_get_kyc - Check privileges:
ebay_get_privileges - Create fulfillment policy:
ebay_create_fulfillment_policy - Create payment policy:
ebay_create_payment_policy - Create return policy:
ebay_create_return_policy - Configure sales tax:
ebay_create_or_replace_sales_tax - Opt into programs:
ebay_opt_in_to_program
Updating Shipping Costs
Updating Shipping Costs
Adjust shipping across all listings:
- Get current policies:
ebay_get_fulfillment_policies - Update policy:
ebay_update_fulfillment_policy - Changes apply immediately to all listings using the policy
Configuring Multi-State Sales Tax
Configuring Multi-State Sales Tax
Set up tax for multiple states:
- Determine tax obligations
- Use
ebay_bulk_create_or_replace_sales_taxwith all jurisdictions - Verify with
ebay_get_sales_taxes
Checking Account Limits
Checking Account Limits
Monitor selling capacity:
- Get privileges:
ebay_get_privileges - Check current month sales against limits
- Request increase if needed (via eBay Seller Hub)
Tool Reference
Fulfillment Policies (5 tools)
ebay_get_fulfillment_policies- List all policiesebay_get_fulfillment_policy- Get by IDebay_get_fulfillment_policy_by_name- Get by nameebay_create_fulfillment_policy- Create new policyebay_update_fulfillment_policy- Update policyebay_delete_fulfillment_policy- Delete policy
Payment Policies (5 tools)
ebay_get_payment_policies- List all policiesebay_get_payment_policy- Get by IDebay_get_payment_policy_by_name- Get by nameebay_create_payment_policy- Create new policyebay_update_payment_policy- Update policyebay_delete_payment_policy- Delete policy
Return Policies (5 tools)
ebay_get_return_policies- List all policiesebay_get_return_policy- Get by IDebay_get_return_policy_by_name- Get by nameebay_create_return_policy- Create new policyebay_update_return_policy- Update policyebay_delete_return_policy- Delete policy
Custom Policies (4 tools)
ebay_get_custom_policies- List all policiesebay_get_custom_policy- Get by IDebay_create_custom_policy- Create new policyebay_update_custom_policy- Update policyebay_delete_custom_policy- Delete policy
Sales Tax (5 tools)
ebay_get_sales_taxes- Get all tax tables for countryebay_get_sales_tax- Get specific jurisdictionebay_create_or_replace_sales_tax- Set tax rateebay_bulk_create_or_replace_sales_tax- Bulk set ratesebay_delete_sales_tax- Remove tax table
Programs (5 tools)
ebay_get_opted_in_programs- List enrolled programsebay_opt_in_to_program- Join programebay_opt_out_of_program- Leave programebay_get_advertising_eligibility- Check ad program eligibilityebay_opt_in_to_payments_program- Deprecatedebay_get_payments_program_status- Deprecatedebay_get_payments_program- Deprecatedebay_get_payments_program_onboarding- Deprecated
Account Information (3 tools)
ebay_get_kyc- KYC verification statusebay_get_privileges- Selling limits and privilegesebay_get_subscription- Store subscription detailsebay_get_rate_tables- Shipping rate tables
Best Practices
Create Policy Templates
Set up reusable policies for common scenarios (domestic, international, etc.)
Update Policies Centrally
Modify policies instead of individual listings to ensure consistency
Review Tax Settings Annually
Sales tax laws change - verify your configuration yearly
Monitor Account Limits
Track selling limits to avoid hitting caps during peak seasons
Policy Naming Conventions
Next Steps
Creating Your First Listing
Use your configured policies to create listings
Inventory Management
Start adding products to your catalog
Account API Reference
Complete API documentation
Best Practices Guide
Optimize your seller account
Rate Limits
User Tokens: 10,000-50,000 requests/dayRecommendation: Policy operations are typically one-time setup. Batch policy creation during initial setup.